Return Policy

Applies to all purchases made directly on Bayclara.com.

For items purchased from third-party sellers, please contact them directly and follow their return policy.

30-Day Return Policy


You have 30 days from the date of delivery to request a return. To be eligible:
  • The item must be in its original condition (unused, unworn, with tags if applicable).
  • Original packaging must be included.
  • Receipt or proof of purchase is required.
To start a return, contact us at support@bayclara.com.
Once approved, we will provide a return shipping label and detailed instructions.
Items returned without prior approval cannot be accepted.
Damages & Issues
Please inspect your order immediately upon arrival. Contact us right away if:
  • The product is damaged or defective
  • The wrong item was received
We will evaluate the issue and provide a resolution.

Exchanges

To receive the product you want faster, we recommend returning the original item first. Once the return is approved, you can place a new order.

Return Shipping Fee

  • Customer-initiated returns (no quality issue): Return shipping cost is the customer’s responsibility, based on your location.
  • Quality-related returns (defective or damaged items): We cover the return shipping fee.

Refunds


After we receive and inspect your return, we will notify you of approval.
Approved refunds will be issued to your original payment method.
Please allow 5–7 business days for the funds to appear in your account.